Leather World is an authorized repair facility for leading brands, including Tumi, Samsonite, Victorinox, Briggs & Riley, Travelpro, and Rimowa.
We take great pride in helping you extend the life of your luggage and leather goods, and we are happy to assist you in your desired repairs or answer any of your repair questions. For an accurate repair assessment and estimate, please bring in your piece to any of our locations.
Repairs and services for products under warranty are performed under the terms of the product’s warranty.
Frequently Asked Questions
Q. How do I get my bag repaired?
A. Simply bring your piece in to any of our stores. You may also mail your piece to us at:
30A Langley Road
Newton Centre 02459
(Please include a note and your contact information)
Q. How long does the repair take?
A. Repairs generally take about two weeks. Repairs can take longer depending on part availability.
Q. Can my repair be rushed?
A. We make every effort to do a rush repair when requested. Simply notify us as to your desired deadline when requesting your repair.
Q. Is my repair under warranty?
A. Our repair team determines this on a piece-by-piece basis in accordance with the manufacturer’s guidelines.
Q. Who do you do warranty work for? We are an authorized repair facility for leading brands, including Tumi, Samsonite, Victorinox, Briggs & Riley, Travelpro, Rimowa and more.
Q. Will you sell me parts?
A. We are unable to sell parts at this time.
Q. Will you repair items that I did not purchase from you?
A. Yes, we are happy to accommodate any of your luggage repair needs. Stop into any of our locations to get a price quote.