Customer Service


We provide FREE ground shipping for all orders over $75 delivered to a single address.
Minimal shipping and handling charges will be added at checkout to all orders under $75.

Need it sooner? We can also ship via:

    • UPS Next Day
    • UPS Second Day
    • UPS Three Day
    • USPS
    • Federal Express

Returns & Exchanges

If you are not completely satisfied with your purchase, Leather World will gladly issue a refund for any unused item returned within 30 days with the original packaging. Simply call us at 617.332.5600 or email us at and we will provide the necessary instructions for your return. Initial shipping costs cannot be refunded.

Items returned using a gift receipt will be issued a store credit.

All personalized items – such as monogrammed or embossed leather goods – are final sale.

If your product was received damaged upon arrival, please contact us at 617.332.5600. We will be happy to send a replacement at no additional cost to you.


All credit card transactions are securely handled and we do not store your credit card information.
All information collected to complete your order is kept private. We do not sell or distribute your personal information for any reason.